Arbitration Petition Allowed: High Court Sets Aside Arbitral Awards; NSE Circular on KYC Cannot Override Contractual Terms on Brokerage Charges After AMC Deactivation.

sketch of the Bombay High Court
Case
SHAREKHAN LIMITED v. DARSHINI SHAH (Bombay High Court, 09-12-2025)
Law
Arbitration and Conciliation Act, Indian Contract Act.
  • Facts: Sharekhan Limited, a stockbroker, filed a petition challenging an award passed by the Appellate Arbitral Tribunal of the National Stock Exchange (NSE). The award upheld a sole arbitrator's decision that Sharekhan was responsible for not securing updated KYC documents from Darshini Shah, its client, when she reinitiated trading activities in May 2021 after a period of inactivity. This failure was deemed contrary to an NSE circular dated 10 February 2020, leading to Sharekhan being directed to refund Rs.4,87,513/- towards the difference in brokerage charges. Shah had an AMC (Account Maintenance Charges) scheme with Sharekhan, which provided reduced brokerage rates, but it was deactivated in 2013 due to non-payment of AMC fees. When Shah resumed trading in 2021, Sharekhan charged regular brokerage rates.
  • Procedural Posture: Sharekhan initially faced a complaint from Darshini Shah with the NSE regarding the brokerage charges. The Grievance Redressal Committee (GRC) of NSE dismissed Shah's complaint. Shah then sought arbitration, and the sole arbitrator ruled in her favor. Sharekhan's appeal to the Appellate Arbitral Tribunal was dismissed, leading Sharekhan to file an Arbitration Petition under Section 34 of the Arbitration and Conciliation Act, 1996, before the Bombay High Court.
  • Issue: Did the Arbitral Tribunals err in applying the NSE circular dated 10 February 2020 to invalidate Sharekhan's charging of regular brokerage rates to Darshini Shah, given the deactivation of her AMC scheme and her resumption of trading activities after a period of inactivity? Specifically, did Sharekhan's failure to obtain fresh KYC documents upon Shah's resumption of trading negate the contractual terms regarding brokerage charges?
  • Holding: Yes, the Bombay High Court held that the Arbitral Tribunals erred in their application of the NSE circular and set aside the arbitral awards.
  • Reasoning: The Court found that the NSE circular primarily concerned the classification of inactive accounts and the need for updated KYC, not the determination of brokerage rates. The Court emphasized that the AMC scheme, which provided for reduced brokerage in exchange for annual fees, was a distinct contract. Shah's failure to pay the AMC charges led to the automatic deactivation of the scheme, entitling Sharekhan to charge regular brokerage. The Court noted that the tribunals' findings were contradictory and against the basic principles of contract law, as they essentially accepted the validity of the trades while simultaneously invalidating the brokerage charges stipulated in the absence of a valid AMC. The court stated, "Indian law does not permit contract to operate for one purpose and not for the other. The contract is held valid for legitimizing the trades but is held illegal for charge of brokerage." The court concluded that the tribunals' reliance on the NSE circular to override the contractual agreement was perverse and against public policy.